"We thank TGA Restoration for their excellent customer service. The folks from TGA were polite, accommodating and professional. Starting with Tino and extending special thanks to Eric for returning all our calls promptly and for his patience. Honourable mention to James and Tom Ricciardi for their courteous manner and expertise - the tiles look amazing.

We are highly recommending TGA to family and friends. Thanks again!"

 

Michael and Dina Dowle
Guelph, ON

 

 

"Vahan and I wanted to write to commend you and your staff on the service we have received from TGA over the past six months following the extensive water damage to our home.

From the very beginning your staff were kind and sympathetic to our plight. We were extremely impressed with their attention to detail, responsiveness to our calls and follow-up to our questions and concerns.

Overall we were very satisfied with TGA's services and would highly recommend them in the future.

Thank you and your staff again for all your assistance these past months."

 

Susan and Vahan Kololan
Toronto, ON

 

"As you are intimately aware, in the evening of April 3rd, 2002, Trophy Foods Inc. experienced a fire in one of our dry roaster units. Although the fire was very quickly contained by the fire department, we experienced considerable smoke damage. From the minute that your firm came on the scene, you were very instrumental in assessing and implementing significant resources to the clean up and restoration such that we were back in production in less than a week.

We could not have achieved this without your firm's competent support and expertise. You quickly put into action various trades and cleaning personnel that worked around the clock to ensure that my requirement for getting back into production in less than a week was achieved.

TGA has shown itself to be a dynamic, creative and highly professional firm that lives up to its promises of completing on time and as promised. While you handled the details and dealt with issues, you made sure that we were kept abreast of the progress such that we did not get any surprises.

Thank you for a job well done ."

Trophy Foods Inc.
Lou Bruno, P.Eng.,
Vice President, Plant Operations

Mississauga, ON

 

   


 


"In December of 2001 my wife and I suffered a devastating fire in our home. We were fortunate enough to have engaged the services of TGA Restoration to effect the repairs to our home.

After nearly 8 months we were finally able to move back home and while some work still remains to be completed we have decided to take this opportunity to express our deep appreciation for the quality of the work performed by your company.

Even more important to us has been the courtesy and kindness shown to us by all the members of your staff. In particular we feel that Bob Kearney should be specially commended. He put up with our anxieties and frustrations and remained throughout a calming influence in a time that was for us very trying and difficult. In him you have a very valuable employee and we shall never forget his efforts on our behalf.

We have come through a very difficult time and are stronger for it in no small measure because of the efforts of all your employees associated with our situation. At no time did we ever feel that we were "just another customer". You have good reason to be proud of your employees.

To you and all your staff we say a hearty "thank you."

 

Peter L.T. Rickards
Brampton, ON

 

 
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